Hello,

This email is regarding your order number 20220414-0000027.

We sincerely apologize for the delay, however, we still have not received any response from the store management.

Unfortunately, we cannot process the refund on our end without the approval of the management and we understand that its been a while and you really want to get the refund as soon as possible.

Because of this, we suggest that you file a chargeback directly to your card company to get a refund.

Once again we apologize for the inconvenience that this has caused you.

We appreciate your patience and kind understanding on this.

Thank you and have a nice day,

Erwin

BABI&PUMKIN